RacingHQ (“we”, “our”, “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our website and services (the “Services”).
1. Information We Collect
1.1 Information you provide
- Contact details such as name, email address, phone number.
- Account details (if you create an account), including profile information.
- Payment and billing information processed through our payment provider(s) (e.g., Stripe). We do not store full card details on our servers.
- Support messages and other communications you send to us.
1.2 Information collected automatically
- Usage data such as IP address, device and browser type, pages viewed, referring/exit pages, and timestamps.
- Cookies and similar technologies to remember preferences, enhance performance, and perform analytics.
1.3 Information from third parties
- Analytics and measurement partners (e.g., Google Analytics).
- Authentication or identity providers (if you choose to sign in via a third party).
2. How We Use Information
- Provide, operate, maintain, and improve the Services.
- Process transactions and send transactional notices.
- Respond to inquiries and provide customer support.
- Monitor usage, troubleshoot issues, and ensure security.
- Send administrative and marketing communications where permitted (you can opt out at any time).
- Comply with legal obligations and enforce our Terms of Use.
3. Legal Bases for Processing (GDPR/EU & UK)
Where GDPR applies, we rely on one or more of the following legal bases: performance of a contract, legitimate interests, consent (where required), and compliance with legal obligations.
4. Sharing of Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Services (e.g., hosting, analytics, payment processing, email delivery).
- Professional advisors (lawyers, accountants) where necessary.
- Authorities or third parties when required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale.
5. Cookies & Tracking
We use cookies to operate and improve the Services. You can control cookies through your browser settings. Some features may not function properly without cookies. If we use analytics or advertising cookies, we will provide a notice and choices where required.
6. Data Security
We apply reasonable technical and organisational measures to protect information. However, no method of transmission or storage is completely secure.
7. Data Retention
We retain information for as long as necessary for the purposes described above, to comply with our legal obligations, resolve disputes, and enforce agreements.
8. Your Rights
- Australia (Privacy Act 1988 & APPs): You can request access to and correction of your personal information, and you can make a privacy complaint to us or to the OAIC.
- EU/UK (GDPR): You may have rights to access, rectify, erase, restrict or object to processing, and data portability. Where processing is based on consent, you can withdraw consent at any time.
- California (CCPA/CPRA): California residents may have rights to know, delete, correct, and opt out of “sale”/“sharing” for cross‑context behavioral advertising.
To exercise rights, contact us at support@racinghq.app. We may verify your identity before responding.
9. International Transfers
We may process and store information in countries outside your own. Where required, we use appropriate safeguards for international transfers.
10. Children’s Privacy
Our Services are not directed to children under 13. If you believe a child has provided personal information to us, contact us so we can take appropriate steps.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will revise the “Effective date” when changes are made. Material changes may be communicated more prominently.
12. Contact Us
Questions or requests? Email support@racinghq.app .
Also see our Terms of Use.